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Statistics On Consumer Protection
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Statistics On Consumer Protection
 Consumer Fraud Historical Comparisons |
||||||
| Industry |
2001
|
2000
|
1999
|
|||
| Communications |
1
|
1
|
1
|
|||
| Retail Sales |
2
|
4
|
3
|
|||
| Auto Sales |
3
|
3
|
6
|
|||
| Travel |
4
|
2
|
4
|
|||
| Electronic Shopping |
5
|
5
|
not ranked
|
|||
| Auto Repair |
6
|
7
|
5
|
|||
| Contractors |
7
|
6
|
7
|
|||
| Collections |
8
|
9
|
2
|
|||
| Credit Card Issuers |
9
|
8
|
not ranked
|
|||
| Books/Magazines |
10 |
10
|
9
|
|||
| Contact Type | ||||||
| Written Complaints |
21,054
|
22,072
|
21,699
|
|||
| Calls |
178244
|
164127
|
231268
|
|||
| Protect E-Mail |
10,813
|
6,731
|
3,955
|
|||
| Consumer Savings |
5,436,190
|
5,796,965
|
5,175,160
|
|||
- Do you need help regarding consumer protection matters? If so, contact an experienced Consumer Protection Lawyer in your area today!
| Consumer Services Top 20 Complaint Categories: 2001 |
||||||
| Rank |
Industry
|
Number of Complaints
|
||||
|
1
|
Communications |
2,581
|
||||
|
2
|
Retail Sales |
1,755
|
||||
|
3
|
Auto Sales |
1,557
|
||||
|
4
|
Travel |
1,022
|
||||
|
5
|
Electronic Shopping |
978
|
||||
|
6
|
Auto Repair |
888
|
||||
|
7
|
Contractors |
845
|
||||
|
8
|
Collections |
843
|
||||
|
9
|
Credit Card Issuers |
768
|
||||
|
10
|
Books/Magazines |
660
|
||||
|
11
|
Credit Reporting & Related Activities |
528
|
||||
|
12
|
Financing |
471
|
||||
|
13
|
Mortgage Brokers |
439
|
||||
|
14
|
Internet Service Providers |
422
|
||||
|
15
|
Insurance |
340
|
||||
|
16
|
Commercial Banking |
240
|
||||
|
17
|
Telemarketing |
230
|
||||
|
18
|
Health Clubs |
227
|
||||
|
19
|
Cable Networks & Program Distribution |
216
|
||||
|
20
|
Landlord/Tenant |
169
|
||||
|
21
|
Computer Manufacturing |
106
|
||||
|
22
|
Charities |
96
|
||||
Last Updated on 2/11/2002
By Office of the Attorney General USA
- Do you need help regarding consumer protection matters? If so, contact an experienced Consumer Protection Lawyer in your area today!
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