| |
 Consumer Protection Statistics
|
|
|
Contact a Consumer Protection Lawyer now for a free case review.
| Consumer Fraud Historical Comparisons |
| |
|
|
|
|
|
|
| Industry |
2001 |
2000 |
1999 |
|
|
|
| |
|
|
|
|
|
|
| Communications |
1 |
1 |
1 |
|
|
|
| Retail Sales |
2 |
4 |
3 |
|
|
|
| Auto Sales |
3 |
3 |
6 |
|
|
|
| Travel |
4 |
2 |
4 |
|
|
|
| Electronic Shopping |
5 |
5 |
not ranked |
|
|
|
| Auto Repair |
6 |
7 |
5 |
|
|
|
| Contractors |
7 |
6 |
7 |
|
|
|
| Collections |
8 |
9 |
2 |
|
|
|
| Credit Card Issuers |
9 |
8 |
not ranked |
|
|
|
| Books/Magazines |
10 |
10 |
9 |
|
|
|
| |
|
|
|
|
|
|
| Contact Type |
|
|
|
|
|
|
| |
|
|
|
|
|
|
| Written Complaints |
21,054 |
22,072 |
21,699 |
|
|
|
| Calls |
178244 |
164127 |
231268 |
|
|
|
| Protect E-Mail |
10,813 |
6,731 |
3,955 |
|
|
|
| Consumer Savings |
5,436,190 |
5,796,965 |
5,175,160 |
|
|
|
Consumer Services Top 20 Complaint Categories: 2001
|
| |
|
|
| Rank |
Industry |
Number of Complaints |
| |
|
|
1 |
Communications |
2,581 |
2 |
Retail Sales |
1,755 |
3 |
Auto Sales |
1,557 |
4 |
Travel |
1,022 |
5 |
Electronic Shopping |
978 |
6 |
Auto Repair |
888 |
7 |
Contractors |
845 |
8 |
Collections |
843 |
9 |
Credit Card Issuers |
768 |
10 |
Books/Magazines |
660 |
11 |
Credit Reporting & Related Activities |
528 |
12 |
Financing |
471 |
13 |
Mortgage Brokers |
439 |
14 |
Internet Service Providers |
422 |
15 |
Insurance |
340 |
16 |
Commercial Banking |
240 |
17 |
Telemarketing |
230 |
18 |
Health Clubs |
227 |
19 |
Cable Networks & Program Distribution |
216 |
20 |
Landlord/Tenant |
169 |
21 |
Computer Manufacturing |
106 |
22 |
Charities |
96 |
Last Updated on 2/11/2002
By Office of the Attorney General USA
Contact a Consumer Protection Lawyer now for a free case review.
See more fraud & consumer protection issues
|
|
|
|
 Latest News |
|
| |
|
|
|
| |
Regional Resources |
| |
|
|
| |
|
|
Hot Topics |
| |
|
|
| |
|
Resource Center |
| |
|
|
| |
Did You Know? |
|
| |
Consumers across the country are complaining about illegal debit transactions from their checking accounts.
If telemarketers cause money to be taken from your bank account without your knowledge, they have violated the law.
If someone has illegaly debited money from you, contact a Consumer Protection Lawyer! |
|
|
| |
|
