Consumer Protection Policy

Public policy in the United States has been established to recognize the interests of consumers. Since 1962, the basic consumer protection policy of the US has been summarized in the Consumer Bill of Rights. According to the Consumer Bill of Rights, consumers are provided with six most basic legal rights - the right to service, the right to safety, the right to be educated, the right to be heard, the right to choose, and the right to information. These basic consumer rights are expressed in US consumer law throughout numerous acts of federal legislation, including the Magnuson-Moss Warranty Act, the Fair Credit Reporting Act, Identity Theft Act, and Truth in Advertising laws. In the United States, the Federal Trade Commission regulates and enforces consumer law, in addition to ensuring that consumers are properly informed about the laws which apply to them.

Fast Facts

  • The Consumer Bill of Rights was first delivered by President Kennedy
  • The Consumer Bill of Rights was adopted by the United Nations as a policy consisting of 8 basic rights

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