Consumer protection regulations protect consumers from unfair, abusive, and deceptive business practices. These regulations are enforced by the consumer affairs division of various federal, state, and local agencies. Private consumer protection associations also play an important role in ensuring that consumer protection violations are brought to the attention of the appropriate enforcement agencies.
Consumer law acts regulate a variety of businesses ranging from banking and lending to e-commerce and auto sales to telephone and utility service to Internet marketing and business opportunities. Specific examples of the types of business practices which give rise to a consumer affairs complaint include:
Violations of federal laws commonly give rise to consumer affairs complaints. An individual or entity that violates the consumer law act may be subject to both civil and criminal penalties. The following is a list of a few of the laws which are most commonly violated:
A consumer protection complaint can be filed with the consumer complaint division of the FTC or your state consumer protection office. Complaints may also be filed with the consumer complaint division of Attorney General's Office in your state.
Additionally, there are a variety of consumer complaint websites where consumers can post complaints. Popular consumer complaint websites are www.ripoffreport.com and www.econsumer.gov. Moreover, private and non-profit consumer protection associations are available to help consumers whose rights have been violated. The Better Business Bureau is the most well known consumer protection association.
If you believe you have been the victim of a consumer protection violation, you should immediately act to protect your rights. Contact a consumer protection attorney in your area to determine whether you have a valid claim and what steps you will need to take be compensated for any damage you may have suffered.